Privacy Policy

We are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information.

1. Information Collection

   • We collect personal information such as name, contact details, and delivery addresses to process orders.

   • Payment information is securely processed by trusted third-party providers.

2. Use of Information

   • Your information is used solely for order fulfillment, communication regarding your purchase, and improving our services.

   • We do not share your personal information with third parties, except as necessary for delivery or payment processing.

3. Data Security

   • All customer data is stored securely and protected against unauthorized access.

   • Payment information is never stored on our servers.

4. Cookies

   • Our website may use cookies to enhance user experience. Cookies are small data files stored on your device to track preferences and browsing activity.

   • You can disable cookies via your browser settings if preferred.

5. Third-Party Links

   • Our website may include links to third-party sites. We are not responsible for the privacy practices or content of these external sites.

6. Customer Rights

   • You have the right to request access to, correction of, or deletion of your personal information at any time.

   • For assistance, please contact us directly.

7. Updates to Policy

   • This Privacy Policy may be updated periodically. Changes will be posted on our website.

Terms and Conditions

1. Orders and Payment

   • Full payment must be made at the time of purchase.

   • Orders are confirmed upon receipt of payment.

2. Product Disclaimer

   • Eternal floral arrangements are handcrafted; slight variations may occur.

   • Due to the nature of preserved products, colors and textures may naturally fade over time.

3. Delivery and Pick-Up

   • Delivery dates are subject to availability. Efforts will be made to meet requested schedules.

   • Customers are responsible for providing accurate delivery information.

4. Refunds and Cancellations

   • Cancellations must be made within 48 hours of placing an order to qualify for a refund.

   • Custom arrangements are non-refundable.

   • Damages during transit must be reported within 24 hours of receipt to be considered for a replacement.

5. Gifting and Personalization

   • Personal messages must be submitted at the time of order placement.

   • The sender's information will remain confidential unless requested otherwise.

6. Liability

   • The shop is not liable for allergies or reactions related to our products.

   • Liability for delays or non-delivery caused by unforeseen circumstances is limited to refunding the delivery fee.

7. Data Privacy

   • Customer data is used solely for order fulfillment and is kept confidential in accordance with privacy regulations.

Houston Local Area - Delivery Policy

1. Delivery is available within specified service areas. Additional charges may apply for extended distances.

2. We aim to deliver orders on the requested date; however, unexpected delays may occur due to circumstances beyond our control.

3. Accurate delivery information must be provided by the customer at the time of placing the order.

4. If the recipient is unavailable at the time of delivery, the order will be returned to the shop, and re-delivery fees may apply.

5. Orders for same-day delivery must be placed before the cutoff time.

At Gifts by Blossoms, every item is thoughtfully handcrafted with care, ensuring the highest quality for our customers. To maintain this standard, our processing and delivery timeline is as follows:

· Estimated Delivery Time: 5-10 business days after processing, depending on location and carrier delays.

· Handcrafted Processing: Each order requires meticulous attention, so we kindly ask that purchases be made at least 2 weeks in advance to ensure availability and fulfillment.

· No Same-Day Delivery: Due to the handmade nature of our gifts, we are unable to offer same-day delivery. We recommend planning ahead to receive your items on time.

We appreciate your patience and understanding as we create unique gifts with care. If you have any questions regarding shipping, feel free to reach out to our support team at info@giftsbyblossoms.com.

Shipping & Delivery Policy

1. Tracking Your Order

   • Every order includes a tracking number once shipped.

   • Your order may be fulfilled from different locations worldwide.

   • Tracking details will be emailed, but updates may take 3-4 days.

   • Check tracking status anytime at Track Your Order.

   Address Corrections

   • If an incorrect address was entered, reply to your order confirmation email with the correct details.

   • You can also notify us at info@giftsbyblossoms.com within 12 hours of placing your order.

   Why Might My Order Arrive in Multiple Packages?

   • Some of our gift items are large, and we prioritize secure shipping.

   • To prevent damage and reduce costs, we may split shipments into multiple packages.

   • Whenever possible, we consolidate items into a single package for convenience.

   Need Help? We’re Here for You! – Gifts by Blossoms

   Still Have Questions?

   If we haven’t answered your question, we’re happy to assist! Feel free to contact us, and we’ll do our best to respond within 48 hours.

1. Refunds are available for cancellations made within 24 hours of order placement.

2. Custom or personalized arrangements are non-refundable.

3. Damages during transit must be reported within 24 hours of receiving the product and may qualify for a replacement.

   Order Cancellation

   Orders can be canceled within 24 hours of placement.

   After 24 hours, the order is processed and cannot be canceled.

   To Request Cancellation

   Email info@giftsbyblossoms.com with the subject "CANCEL" and provide your order number.

   Lost or Delayed Packages

   • If an order is delayed or stuck at customs, we sincerely apologize.

   • We are unable to refund or resend lost packages, as postal services are beyond our control.

   • If your package is missing, please contact the carrier directly to file a claim.

   • Please refer to our Refund & Return Policy for further details.

   Damaged Items

   • We take extra care to package items securely, but rare cases of damage may occur.

   • If your item arrives damaged, please contact us with:

     • Your order number.

     • A photo of the damaged item.

   • Once reviewed, we’ll gladly send a replacement at no extra cost.

Refund Policy

Other Inquiries